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Patient FAQ

What information will I need to provide to book a trip?

  • Patients Name

  • Date of Birth

  • Social Security Number

  • Pick Up Address 

  • Pick Up Time

  • Drop Off Address

  • Drop Off Time 

  • Type of Transportation Needed- Ambulatory, Wheelchair, Stretcher 

  • What type of insurance if we need to file your trip. 

Do I need prior insurance authorization?

  • It is always suggested to contact your insurance to verify your coverage. We are able to pre-qualify you with your insurance with just a little information. Please contact us to pre-qualify. 

What non-emergency transportation will Insurance pay for?

  • An ongoing medical problem such as dialysis or radiation is known as a medical transfer. A non emergency transport requires transport back to a residence after hospitilization. Medical necessity for all non emergency transports is required by all insurance carriers. 

What is the cost?

  • Pricing is determined after factoring the type of transportaton needed, distance, etc. We offer free quotes for your service. 

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